Privacy Policy

This Privacy Policy explains how ConfluenceMeter collects, uses, and shares personal data when you use the Service. We aim to comply with applicable privacy laws, including the GDPR in the EEA/UK where relevant.

1. Data controller

• Controller: Luis Gallego del Rio (ConfluenceMeter)
• Address: Avenida Alexandre Rosselló 32, Palma 07002, Spain
• Contact: info@confluencemeter.com

2. Data we collect

We collect the minimum necessary data to provide, secure, and improve the Service:

• Account data: email address, user identifiers, authentication metadata, and subscription/plan status.
• Product data you create: watchlist symbols, alert rules, notification settings, and preferences you configure.
• Technical and security logs: IP address, device/browser information (user-agent), timestamps, and event logs used for reliability, abuse prevention, and security.
• Support communications: content of messages you send to us (e.g., bug reports, billing questions).
• Payments: handled by Paddle as Merchant of Record (MoR). We do not store full payment card details. We may receive limited order metadata (e.g., country, transaction identifiers, subscription status) to provision access and provide support.

3. How we use data and legal bases

Where the GDPR applies, we process personal data under one or more of these legal bases:

• Provide the Service (contract necessity): create accounts, enable features, and deliver paid access.
• Account management and support (contract necessity and/or legitimate interests): help you with issues, respond to requests, and maintain the Service.
• Security and fraud prevention (legitimate interests): protect accounts, prevent abuse, and defend the Service.
• Compliance (legal obligation): tax, accounting, and legally required record-keeping (often handled by Paddle as MoR).
• Analytics/marketing cookies (if enabled) (consent where required): see Cookie Policy.

4. Sharing and processors (third parties)

We may share data with service providers acting as processors to run the Service. Examples include:

• Paddle (Merchant of Record): payments, tax handling, invoices/receipts, and billing support.
• Supabase (or similar): authentication, database, and storage required for core functionality.
• Infrastructure/hosting providers: to deliver the application, improve reliability, and protect against abuse.
• Email tooling: transactional emails (e.g., confirmations, password resets) and support workflows.

We do not sell your personal data. We share it only as needed to run the Service, comply with law, or protect security.

5. International transfers

Some providers may operate outside the EEA. Where applicable, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect data during transfers.

6. Data retention

• We keep account and product data while your account is active and as needed to provide the Service.
• After deletion/closure, we may retain limited data for a reasonable period to meet legal obligations and for security, fraud prevention, and dispute handling.
• Payment records are primarily maintained by Paddle in line with their legal obligations as Merchant of Record.

7. Your rights

Depending on your location and applicable law, you may have rights such as access, rectification, deletion, restriction, portability, and objection. To exercise these rights, contact info@confluencemeter.com.

If you are in the EEA/UK, you may also have the right to lodge a complaint with your local data protection authority.

8. Security

We use reasonable technical and organizational measures to protect data (e.g., TLS/HTTPS in transit, access controls). No system is completely secure, so we cannot guarantee absolute security.

9. Cookies and local storage

We use cookies and local storage for essential functions (authentication, preferences) and may use analytics cookies if enabled with consent where required. See Cookie Policy.

10. Children

The Service is not intended for children. If you believe a child has provided personal data, contact info@confluencemeter.com and we will take reasonable steps to delete it.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest version. For material changes, we will take reasonable steps to notify users.

Trading & market data disclaimer: ConfluenceMeter is an analysis and monitoring tool and does not provide financial advice. Always verify critical information with your broker/exchange and use appropriate risk management.